Proform Marine Ltd - Terms and Conditions

General bookings

Booking: With Proform Marine all training courses must be settled in full at the time of booking. If you require Proform Marine for RIB assistance, then no payment is required until the work has been carried out. Bookings made with Proform Marine require full details of a valid credit card to secure the booking. No booking will be confirmed until Proform Marine has these details.

Proform Marine Invoicing: When invoiced for training, payment must be paid in full before the course. This means that the invoice should be requested 1 month before the course date. All invoices for assistance work must be settled 14 days from the completion date of the work. Credit card details are still required to confirm all bookings.

Proform Marine accepts :

Availability/Bookings Within 24 hours: Our client's requirements are subject to our availability. Call 01369 706 446 to confirm all bookings. Unfortunately Proform Marine cannot guarantee a place on a course if you are trying to book within 24 hours of the chosen activity.

Cancellations Prior To The Booking:

If the cancellation is made before 14 days prior to the booking then 100 percent of the total amount paid will be reimbursed by Proform Marine.
If the cancellation is made within 14 days prior to the booking then 75 percent of the total amount will be reimbursed. However if you can reschedule to a date within 2 months of the cancellation date, only 90 percent of the final payment will be required to secure the booking. If a further cancellation is made at any point throughout these 2 months then no refund will be made.
If the cancellation is made within 3 days prior to the booking 10 percent of the total amount will be reimbursed, however if you are able to reschedule to another date within 1 month of the cancellation date, only 25 percent of the final payment will be required to secure the booking. If a further cancellation is made again at any point throughout this 1 month period, then no refund will be made.
If the cancellation is made within 24 hours, no refund will be made and a further booking will cost the full amount.

Arrival Time: All persons attending boat-related activities with Proform Marine should aim to arrive 1 hour before the booked time. This will allow for unforeseen hold ups during travel to the location. Early arrival will also give the Proform staff time to issue and brief on life jackets, give a safety brief on the boat and give an insight into what is going to happen during the time spent with Proform Marine. It also allows for us to give a brief on the Proform Marine's operational procedures should an incident occur.

Safety Information: All persons under the age of 16 must be accompanied by a responsible adult and must be supervised throughout the time spent with Proform Marine. Proform Marine reserves the right to charge clients for any loss or damage to property or equipment incurred through fault, negligence, or malicious actions of the clients.

All Safety Equipment is Included: Proform Marine's boats are coded through the RYA. They carry all required safety equipment on board. Life jackets are supplied and must be worn at all times on the water. Proform Marine asks that you bring your own waterproof footwear, outer waterproof clothing, suitable warm clothing (please contact for details), a full change of clothing, a towel for each person and suntan lotion.

Previous Experience: No previous experience is required for RYA Level 1 and RYA Level 2 powerboat courses. For the intermediate and advanced courses, the client must have a Level 2 Certificate, with a suitable history of experience and a deeper nautical knowledge (call 01369 706 446 for advice). The advanced course is more intensive, with more classroom work than that of the Level 2 course ? coming to us with little experience could lead to failure. No refund will be given.

Alcohol and Drugs: Alcohol and drugs are forbidden during or before activities. If any person participating in boat-based activities is suspected by Proform Marine instructors to be under the influence of alcohol or drugs, then that may affect their ability to carry out the activity safely. Such individuals would be taken alongside, removed from the boat and left at the nearest safe location.

General Safety: No children under the age of 12 years or pets are allowed on the Proform RIB's, nor are they allowed to participate in any of the clients' requests when using Proform Marine boats. When in the marina, children and pets must be supervised at all times.

Special Needs: Please contact Proform Marine to discuss your requirements before booking, and our experienced instructors will advise on the best course of action. If you fail to inform Proform Marine of your special needs when booking, then the instructor reserves the right to cancel the course on the day. A full explanation would be given but no refund would be given.

Exclusive Courses: Exclusive courses are available for clients wishing to book a complete course for 3 personnel, or for clients wishing to carry out courses in their own boats. The client's boat will be inspected by the instructor on arrival, and if the boat is not to the standard given on the phone when booking, then Proform Marine reserves the right to refuse to take the course and a full explanation and advice will be given by the instructor. No refund will be given. The own boat course also allows for 3 personnel to participate. Contact Proform Marine for further details. 01369 706 446

In Command: It must be noted that the Proform Marine Senior Coxswain or Instructor is in overall charge of the boat and all persons on board. The Senior Coxswain or Instructor's commands must be adhered to at all times. Proform Marine staff reserve the right to bring the boat alongside a safe location and remove personnel from the boat for insubordination with their orders and requests. No refund will be given.

Motor Cruising / Powerboating

Terms and Conditions: Please read the following terms and conditions thoroughly:

If a cancellation is made more than 7 days prior to the booking then 100 percent of the total amount paid will be reimbursed by Proform Marine.
If the cancellation is made within 7 days prior to the booking then 50 percent of the total amount will be reimbursed. However, you will be able to reschedule to another date within 2 months of the cancellation date and only 50 percent of the final payment will be required to secure the booking. If a further cancellation is made at any point throughout these 2 months, then no refund will be made.
If the cancellation is made within 3 days prior to the booking 25 percent of the total amount will be reimbursed, however you will be able to reschedule to another date within 1 month of the cancellation date and only 25 percent of the final payment will be required to secure the booking. If the cancellation is made again at any point throughout this 1 month period then no refund will be made.
If the cancellation is made within 24 hours no refund will be made and a further booking will cost the full amount

Proform cancellations: If Proform cancel for reasons other than weather, then a full refund will be given. If Proform cancel due to weather then Proform Marine and the client will come to a mutual agreement for rebooking another date.

Liability: Proform Marine reserves the right to charge clients 100 percent for any loss or damage to property or equipment incurred through fault, negligence, or malicious actions of the clients.

Arrival Time: All persons attending boat-related activities with Proform Marine should aim to arrive at least 1 hour before the course starting time. If you are coming the night before and plan to live on the boat, you will be greeted by a member of the Proform team at the Proform-Clyde Sea Recovery office at the Holy Loch Marina. You will then be shown to the boat and given a Living Aboard safety brief of the vessel and shown to your cabin.

Safety Information: If you are bringing your car and plan to leave it at the marina for the duration of course, then you will be shown a safe place to park. Parking is free and secure.

All Safety Equipment Is Included: Proform Sea School's boat Fairline Squadron 43 is coded to CAT 3 and carries all required safety equipment on board. Life jackets are supplied and must be worn at all times on the water. Proform Marine asks that each person brings their own:

Deck shoes or suitable, clean footwear
Outer waterproof clothing
Suitable warm clothing (please contact us for details)
Enough clothing for the length of the course
Personal toiletries
Towel
Suntan lotion

Experience: Proform caters for all levels of ability. Ensure that you have booked yourself on the correct level of course to suit your ability. Contact the office at Proform Marine for advice on the course for you and our confirmation of your suitability.

Alcohol and Drugs: Alcohol and drugs are forbidden during or before activities. If any person participating in boat-based activities is suspected by Proform Marine instructors to be under the influence of alcohol or drugs that may affect their ability to carry out the activity safely, individuals would be taken alongside, removed from the boat, and left at the nearest safe location.

General Safety: No children under the age of 18 are allowed to participate in any of the Motor Cruising Courses when training with Proform Marine.

Security Work

With regard to the security task asked of Proform Marine, it must be understood by the client that Proform Marine accepts no responsibility for any damage that may occur through a potential threat. It must be understood by the client that Proform Marine's only role is to supply a water-borne deterrent and to accept NO responsibility should any intruders' intentions be successful.